Legal
Privacy Policy
1. Who we are
Roxana Assignment Solution is an academic support service operating in the United Kingdom, based at 128 City Road, London, England, EC1V 2NX. For questions about this policy, contact us at support@roxassignmentsolution.com.
2. What data we collect
When you contact us or request a quote, we collect the information you provide: your name, email address, and the details of your academic brief or project. We may also receive supporting materials you share (such as assignment prompts or reading lists).
3. How we use your data
We use your personal data solely to provide our services: to evaluate and quote your project, to produce and deliver the requested material, and to communicate with you about your order. We do not use your data for marketing without your consent.
4. Lawful basis
Processing is carried out on the basis of contract performance (to fulfil the service you have requested) and, where applicable, our legitimate interests in operating and improving our service.
5. Third parties
We use PayPal and Revolut to process payments. They receive the information necessary to complete your transaction in accordance with their own privacy policies. If you consent to analytics cookies, Google Analytics also receives limited data about your visit, as described below. We do not sell your personal data, and we do not share it with any third parties beyond those described in this policy.
6. Cookies and analytics
We use essential cookies to keep you signed in; these are required for the site to work and are always active. Separately, we use Google Analytics to understand how visitors use the site. Google Analytics sets its own cookies and receives information such as the pages you view, your approximate location and your device and browser type. It loads only after you accept analytics cookies — if you decline, no Google script is loaded and no analytics cookie is set. You can change or withdraw your choice at any time using the "Cookie settings" link in the site footer.
7. Retention
We retain your personal data and order information for as long as is necessary to fulfil our contractual obligations and comply with applicable law. You may request deletion of your data at any time by contacting us.
8. Security and confidentiality
We take the security and confidentiality of your data seriously. We maintain appropriate technical and organisational measures to protect your information. Your brief and project details are treated with strict discretion and are never shared with third parties other than as described above.
9. Your rights (UK GDPR)
Under UK data protection law, you have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us at support@roxassignmentsolution.com.
10. Contact
For any privacy-related enquiries, please write to support@roxassignmentsolution.com or 128 City Road, London, England, EC1V 2NX.